CCTV Maintenance Management

Brand - agnostic.  

Security first - No need to open ports.  

Notification of connectivity loss in real time.  

Failure notification with integrated ticket system

Grouped notifications, without disturbing.

Video demo

Main features

Monitor all your CCTV equipment from a single point. Connected by P2P or open port. Notice of breakdowns or loss of connection. Automatic ticket system. The first 10 CCTV devices are free.

All brands - one interface

AMR connect integrates the management of all your equipment from different brands in a single interface. Hikvision, Dahua, Uniview and others. Our team works to expand the supported brands.

Status of CCTV devices in real time.

At any time, at a glance, you can see the status of your cctv devices. Check connectivity with a single click. If the CCTV device reconnects by itself, the status is updated automatically.

Automatic service tickets 

When a CCTV fails, ie. the hard drive is full or a camera has a video loss, you will receive a notification and a ticket will be created automatically. If the event is resolved, it will automatically cancelled. You can also assign a technician to the event.

Notifications without disturbing

If there are several new events, notifications can be grouped into a single email every hour, avoiding excessive notifications.  You will receive a single email with the status report of the alarms generated in the last 24 hours. Frequency can be adjusted.

Sing up free

Manage up to 10 CCTV devices for free

There is more...

Without opening ports (*)

AMR connect monitors CCTV equipment with open ports and with closed ports. Adapting the technology according to the brand of each DVR HVR recorder. 

(*)  See details in support.

Designed for technical service

Designed to help technical services to carry out maintenance with simplicity and agility. Management on the go with mobile or desktop.

Automatic notification to customers

When the technician solves the issue, he/she marks the ticket as "done" and the system automatically sends an email to the end customer. (if requested)

Integration / ERP - CRM

Our engineers will configure the export or synchronization system to integrate events, tickets and other data with your ERP or CRM.

Customization / white label

If you want your logo and colors in the system, we will customize it for you. If you want it with your brand, we can also remove our logo and leave only yours.

Data Protection

The system IS NOT INTRUSIVE. That means it won't capture any images or sensitive information from your clients' cameras. It only captures information for maintenance purposes.

Easy. On the cloud

The system is cloud-based and does not require any software installation as a server. We take care of everything.

On premises

We can also provide the software to install it on your own server, without external access.

Sing up free

Manage up to 10 CCTV devices for free

Info

Check all alarms in 1 sec.

At a glance you can check all pending alarms sorted by type: Disconnect CCTV devices, HDD errors and video loss. Click on any type of alarm to see more details.

Event list with tickets

All your service tickets, filtered by type, in an event list. Read the details or change the status on the desktop or on the go with your mobile device.

Notifications without disturbing

You have 3 options according to your needs.

1 - Daily report on movements in the last 24 hours.

2 -Report grouped with the events of the last hour if there are any. If there is no news, there is no report.

3 - Notification every time there is a new alarm. 

Auto- notifications to clients   

When a status is changed, from the desktop environment, in the office or from the mobile, on the go, the customer receives an automatic notification by email. If you have your own management software (CRM or ERP), the system will keep it updated via API.

Integration

We provide API's and customized reports to integrate AMR CCTV with your current software. We can also pull data from your system to integrate it with AMR CCTV. 

White label / customisation

If you want to offer this service to your clients, with your brand image, we will customize it for you.

Your customers will be able to have access from their mobile to all their equipment and view any incident in real time.

Sing up free

Manage up to 10 CCTV devices for free

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